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Legal > Acceptable Use Policy

Dextruss Acceptable Use Policy

Effective Date: December 17, 2025 | Last Updated: December 17, 2025
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Introduction

This Acceptable Use Policy ("Policy") governs your access to and use of Dextruss, a product of GenAIEnable LLC ("Company," "we," "us," or "our"), including our website, platform, and related services (collectively, the "Services").

By accessing or using the Services, you agree to comply with this Policy.

Purpose of This Policy

This Policy exists to ensure that Dextruss is used in a lawful, ethical, and responsible manner, and to protect the security, integrity, and availability of the Services for all users.

Prohibited Uses

You may not use the Services to engage in, promote, or facilitate any of the following activities:

Illegal or Harmful Activity

  • Any activity that violates applicable laws or regulations
  • Fraud, theft, or deceptive practices
  • Activities that threaten or cause harm to individuals, organizations, or infrastructure

Abusive or Offensive Content

  • Harassment, hate speech, or discrimination
  • Content that is defamatory, obscene, or otherwise objectionable
  • Threats, intimidation, or incitement of violence

Intellectual Property Violations

  • Uploading, sharing, or using content that infringes copyrights, trademarks, trade secrets, or other proprietary rights
  • Unauthorized use of third-party intellectual property

Security and Platform Integrity

  • Attempting to gain unauthorized access to systems or accounts
  • Circumventing safeguards, rate limits, or access controls
  • Introducing malware, viruses, or other harmful code
  • Interfering with or disrupting the operation of the Services

Misuse of AI Capabilities

  • Using AI outputs to misrepresent facts, impersonate individuals, or deceive others
  • Generating or distributing malicious, misleading, or harmful content
  • Using the Services in a manner that violates applicable AI or data-protection laws

Unauthorized Commercial or Competitive Use

  • Scraping, harvesting, or extracting data without authorization
  • Using the Services to build or train competing products without permission
  • Reselling or sublicensing access to the Services without approval

User Content Responsibility

You are solely responsible for any content, data, or materials you submit through the Services. You represent and warrant that you have all necessary rights to submit such content and that it complies with this Policy and applicable law.

Enforcement

We reserve the right, at our sole discretion, to:

  • Investigate suspected violations of this Policy
  • Remove or restrict access to content
  • Suspend or terminate accounts
  • Report unlawful activity to appropriate authorities

Failure to comply with this Policy may result in immediate suspension or termination of your access to the Services.

Reporting Violations

If you become aware of any misuse of the Services or violations of this Policy, please notify us at:

📧 legal@dextruss.ai

Changes to This Policy

We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Acceptable Use Policy, contact:

GenAIEnable LLC
📧 support@dextruss.ai
📧 legal@dextruss.ai
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AI Workforce

Stan (Support Specialist)
Callie (Customer Success Manager)
Renee (Retention Specialist)
Donna (Director)
Piper (Project Manager)

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Features

Customer Success Automation
Value Stream Orchestration
Intelligence & Insights
Platform & Infrastructure

Outcomes

Time to Value (TTV)
Gross Revenue Retention (GRR)
Net Revenue Retention (NRR)
Ticket Deflection

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