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Legal > User Generated Content Policy

Dextruss User-Generated Content Policy

Effective Date: December 17, 2025 | Last Updated: December 17, 2025
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Introduction

This User-Generated Content Policy ("Policy") governs the submission, use, and moderation of content provided by users of Dextruss, a product of GenAIEnable LLC ("Company," "we," "us," or "our"), including content submitted through our website, platform, AI features, or related services (collectively, the "Services").

By submitting or posting content through the Services, you agree to comply with this Policy, our Terms of Service, Privacy Policy, and Acceptable Use Policy.

What Is User-Generated Content?

"User-Generated Content" ("UGC") includes any content, data, text, prompts, files, materials, or other information that users submit, upload, transmit, or otherwise make available through the Services.

Your Responsibilities

You are solely responsible for any User-Generated Content you submit. By submitting UGC, you represent and warrant that:

  • You own or have all necessary rights, licenses, and permissions to submit the content
  • The content does not violate any applicable law or regulation
  • The content does not infringe intellectual property, privacy, or publicity rights
  • The content complies with this Policy and all applicable Dextruss policies

Prohibited User-Generated Content

You may not submit User-Generated Content that:

  • Is unlawful, fraudulent, or deceptive
  • Is defamatory, obscene, hateful, or abusive
  • Harasses, threatens, or harms others
  • Violates intellectual property or proprietary rights
  • Contains malware, viruses, or malicious code
  • Misrepresents identity or affiliation
  • Violates data protection or privacy laws

Use of User-Generated Content

By submitting User-Generated Content, you grant GenAIEnable LLC a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, use, reproduce, modify, display, and distribute such content solely for the purpose of operating, maintaining, and improving the Services.

You retain ownership of your User-Generated Content, subject to this license.

AI Processing of Content

User-Generated Content may be processed by Dextruss AI systems to provide requested outputs or functionality.

Customer data is not used to train public or shared AI models. Aggregated and anonymized data may be used to improve platform performance and reliability, consistent with our Privacy Policy.

Content Moderation

We reserve the right, but do not have the obligation, to:

  • Review, monitor, or remove User-Generated Content
  • Restrict or disable access to content that violates this Policy
  • Suspend or terminate user accounts for repeated or serious violations

We are not responsible for User-Generated Content submitted by users and do not endorse any such content.

Reporting User-Generated Content

If you believe User-Generated Content violates this Policy or applicable law, please report it to:

📧 legal@dextruss.ai

No Reliance on User-Generated Content

User-Generated Content is provided by users and does not represent the views of GenAIEnable LLC. We make no warranties regarding the accuracy, completeness, or reliability of User-Generated Content.

Changes to This Policy

We may update this User-Generated Content Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this User-Generated Content Policy, contact:

GenAIEnable LLC
📧 support@dextruss.ai
📧 legal@dextruss.ai
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AI Workforce

Stan (Support Specialist)
Callie (Customer Success Manager)
Renee (Retention Specialist)
Donna (Director)
Piper (Project Manager)

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Features

Customer Success Automation
Value Stream Orchestration
Intelligence & Insights
Platform & Infrastructure

Outcomes

Time to Value (TTV)
Gross Revenue Retention (GRR)
Net Revenue Retention (NRR)
Ticket Deflection

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User Generated Content Policy